Welcome to our comprehensive FAQ and help page for the 40th Anniversary advertising order form, featuring insightful explainer videos, aimed at providing clarity and support. We’d like you to have an easy user-friendly experience and have done our best to ensure that our advertising platform is as accessible as possible.
GENERAL INSTRUCTIONS FOR CREATING AN AD:
- Enter your name and contact details.
- Choose your ad size and type. Note that each template tells you the requirements for that design and what you can/cannot customize.
- Enter your payment information.
- Customize your ad by entering all of the information necessary to create your ad (e.g. headline, message, etc.).
- Upload your images and any other files necessary for your ad template (available for specific templates).
- Verify that you are human and then click Submit.
HELP VIDEOS
In this first video, Irene explains how to prepare an ad with a simple message and doesn’t contain any custom photos or imagery.
In the video below, Irene explains how to prepare an ad that’s customized for a business, which contains custom imagery such as a logo and photos, as well as taglines, larger blocks of text and social media handles.
FREQUENTLY ASKED QUESTIONS
- What is the deadline for ad submissions?
The deadline for all ad submissions is Apr 21, 2024. - Can I purchase more than one ad at the same time?
You can only purchase one ad at a time. - Can I get a discount?
At this time, only Alumni and Gold and Silver Sponsors who have purchased a ticket for the Showcase on Eventbrite are eligible for a discount on ads. The Sponsor discount code was provided in the ticket purchase confirmation email from Eventbrite. Alumni should have received an email with their discount codes. If you are an alumni and haven’t received yours, please contact the PDTO at pdto.email@gmail.com. - I’ve selected the ad size and template but I don’t understand how to upload my information. Can I get some help?
Please have a look at the short videos above on how to fill out the form for your chosen ad template. If you have any other questions on the form or the designs, please contact Irene at irene@citrinecc.com for assistance. - The ad I really wanted is sold out and I don’t like any of the others. Please help!
Irene has set a cap for ad designs so we don’t have too many of the same template in the final Showcase program. Please have a look at the rest of the ads available and if you still feel that none work for you, please contact Irene at irene@citrinecc.com for assistance. - I don’t see my preferred method of payment in the purchase payment options. Can I buy an ad using my debit card or Interac?
At this time, we are only accepting payment for ad purchases via credit card, Apple Pay or Google Pay in the Jotform purchase form itself. - What do you mean by high resolution?
High resolution refers to the amount of detail in an image. It’s measured in dots per inch (DPI) or pixels per inch (PPI). Common industry standards for print are 300 DPI. For digital use, 72 PPI is standard. Dimensions vary, but for a full-page print, it’s around 8.5 x 11 inches, requiring an image of at least 2550 x 3300 pixels for 300 DPI. - What does “vector preferred” mean?
A vector image is a graphic that uses mathematical equations to create shapes like lines, curves, and polygons. Unlike raster images, which are made of pixels and can lose quality when resized, vector images maintain sharpness and clarity regardless of size. They are scalable and ideal for logos, illustrations, and designs requiring precision and flexibility. Because we are using your imagery for print, they need to be scaled to a larger size. Raster files at 72 DPI (JPG, GIF) aren’t suitable for print. Examples of vector files are .ai, .eps and PDFs created from .ai and .eps files. Because of tech limitations in Jotform, the upload widget will only accept PDFs for vector files. Please send other vector files (.ai, .eps) to Irene at irene@citrinecc.com.
Philippine Dance Troupe of Ottawa (PDTO) 